Diebold Nixdorf Vacancies 2022 in Johannesburg

Diebold Nixdorf Vacancies 2022 notification out for Advanced Solution Architect Jobs. Apply for Diebold Nixdorf Jobs in Johannesburg. Check Latest Diebold Nixdorf Government Jobs in Gauteng. How to Apply for Diebold Nixdorf Vacancies at Official Diebold Nixdorf Careers Portal. Find out here Upcoming South African Jobs Careers24 News at www.dieboldnixdorf.com.


Diebold Nixdorf Vacancies 2022 Apply for Advanced Solution Architect Jobs in Johannesburg

Diebold Nixdorf has released a Advanced Solution Architect job notification at www.dieboldnixdorf.com Careers website. Diebold Nixdorf has displayed vacant seats for the post of Advanced Solution Architect vacancies. Candidates satisfying the desired eligibility conditions as mentioned in the Diebold Nixdorf official notification can submit their application in the prescribed format on before last date with the help of details given below-
NOTE:- Candidates are suggested to read the original Diebold Nixdorf job notification before applying for desired post.

Name of Available Job Post ⇒ Advanced Solution Architect
Name of Vacancies ⇒ Diebold Nixdorf Vacancies 2022
Job Location ⇒ Jobs in Johannesburg
Salary ⇒ R 10,37,451.00 Yearly
Last Date ⇒ On Going

Diebold Nixdorf Job Description

External facing role primarily focused on architecting, designing and developing new software solutions for prospective customers, existing customers and key industry partners.

Supporting the sales team by working with clients, prospects and the internal teams to analyze business needs and translate business requirements and programming specifications in a form that can easily be understood by all audiences.  As a member of the Solution Architect team, the individual is responsible for serving as an active contributor in meetings by presenting and leading design sessions by capturing and documenting requirements and action items and document requirements for both internal and external solutions.

Another responsibility is providing customer and market feedback by gathering and analyzing marketplace intelligence for new solutions and translating into potential technical solutions with business requirements.

You are responsible for

  • Drive and execute requirement processes on client engagements, new solutions and pre-sales initiatives
  • Working in partnership with vendors and multiple departments, including Client Services and Sales to further promote company products and services.
  • Participating in sales client calls and onsite meetings by demonstrating products, handling technical questions and helping customers understand DN capabilities.
  • Driving scoping and pricing initiatives with internal partners for solution enablement and final customer proposal.
  • Assisting in coordination, planning and delivery of regular product training sessions for sales team members.
  • Assisting with scoping, management and execution of customer pilots and proofs of concept.
  • Identifying and recommending upselling opportunities based on customer needs / expectations.
  • Escalating complex and/or significant issues to higher levels for resolution.
  • Technical aptitude and ability to learn new technologies quickly
  • Assisting with the creation of repeatable commonly supported ‘”off the shelf” solutions providing less complexity with higher value and lower customer cost
  • Constantly monitoring solution portfolio for changes / additions and impact to different environments
  • Attending workshops, meetings, and architectural sessions at Diebold Nixdorf locations
  • Developing and maintaining working relationships with other departments which are key to the success of the organization (e.g., Product Management, Business Development, Professional Services, Customer Support, etc.)

Qualifications

  • Bachelor’s degree or equivalent experience required
  • Minimum of 5 years’ experience in the financial services industry with a focus on software solutions
  • A proven track record for meeting and exceeding performance objectives
  • Possess a high level of demonstrated oral and written communication, presentation, critical thinking and strategic planning skills
  • Must be adept at team building and collaborating
  • Knowledge about current software trends and technologies
  • Knowledge about retail banking industry and related typical business processes
  • Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word, Teams
  • Excellent presentation and communication skills in native language and English
  • Capabilities to work in virtual and international teams
  • Strong competence in customer facing environment and the ability to communicate to executives on specific practice from a business perspective
  • Ability to identify and articulate solutions both tactically (situational basis) and strategically
  • Position may require up to 10% of travel
  • Other duties as assigned or required

Benefits

  • Health insurance
  • Pension Fund

Apply Now

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Diebold Nixdorf Vacancies 2022 Apply for Service Technician Jobs in Kwazulu Natal

Diebold Nixdorf has released a Service Technician job notification at www.dieboldnixdorf.com Careers website. Diebold Nixdorf has displayed vacant seats for the post of Service Technician vacancies. Candidates satisfying the desired eligibility conditions as mentioned in the Diebold Nixdorf official notification can submit their application in the prescribed format on before last date with the help of details given below-
NOTE:- Candidates are suggested to read the original Diebold Nixdorf job notification before applying for desired post.

Name of Available Job Post ⇒ Service Technician
Name of Vacancies ⇒ Diebold Nixdorf Vacancies 2022
Job Location ⇒ Jobs in Kwazulu Natal
Salary ⇒ R 300,000.00 Yearly
Last Date ⇒ Untill Fill

Diebold Nixdorf Job Description

Diebold Nixdorf is a leading global developer and manufacturer of retail/banking. We are currently seeking an Intermediate Field Service Technician. You would be expected to perform intermediate installation and minor repairs on all Diebold Nixdorf products and services. This includes scheduled cleanings and other intermediate maintenance on conventional products such as locks, vaults, etc. as well as special project work, as needed. This position may require the use of basic and intermediate hand tools, limited parts and a broad understanding of PC, PC peripherals and network connectivity. Install, debug and provide technical maintenance for hardware and software of products and components within assigned area of responsibility mainly at customer´s premises.
Key Responsibilities
  • Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW.
  • Preventive Maintenance: Perform routine checks according to documented preventative maintenance procedures and refill consumables as directed.
  • IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed.
  • Customer Training: Instruct and train customers on usage and operation of installed HW and SW.
  • Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions.
  • Continuous Improvement Process: Observe technical or process problems at all times, proactively inform about potential problems and offer improvement suggestions if possible.
  • Actively use corporate tools and processes for knowledge sharing, e.g. knowledge base to find solutions and provide input for it.
  • Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test.
Required Qualifications
  • Proven track record of more than 1 year Service Technician with banking/retail experience.
  • Successfully completed education in IT- or mechatronic/electronic-related profession.
  • In individual cases it is possible to assign the job to an employee, if the essential professional knowledge is acquired by work experience.
  • PC literacy and good knowledge and application of the relevant tools and methods.
  • Product knowledge of relevant industry and basic ITIL skills preferred.
  • Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment.
  • Acceptance of exposure to the outside elements.
  • Shift adaptability, which would include an on call rotation for evenings and weekends.
  • Exceptional customer service skills are needed.
  • Ability to organize and inventory truck stock parts and tools.
  • Sense of urgency, organizational skills, professional presence and work in team environment.
  • Ability to pass MVR, background and drug test where required.
Preferred Qualifications
  • Firstline or Service Technician work experience preferred.
  • Vocational/Trade School preferred

Apply Now


Diebold Nixdorf Vacancies 2022 Apply for Service Support Specialist Jobs in Cape Town

Diebold Nixdorf has released a Service Support Specialist job notification at www.dieboldnixdorf.com Careers website. Diebold Nixdorf has displayed vacant seats for the post of Service Support Specialist vacancies. Candidates satisfying the desired eligibility conditions as mentioned in the Diebold Nixdorf official notification can submit their application in the prescribed format on before last date with the help of details given below-
NOTE:- Candidates are suggested to read the original Diebold Nixdorf job notification before applying for desired post.

Name of Available Job Post ⇒ Service Support Specialist
Name of Vacancies ⇒ Diebold Nixdorf Vacancies 2022
Job Location ⇒ Jobs in Cape Town
Salary ⇒ R 192,877.00 Yearly
Last Date ⇒ 28 Feb 2022

Diebold Nixdorf Job Description

Position Overview

Provides technical support to DN Services, Service Partners and Customers, based on expert knowledge of DN-serviced products and solutions. Performs problem management in the DN Incident & Problem Management process. Identifies, analyzes, addresses and resolves technical problems and manages technical escalations. Develops, implements and delivers (via various channels) technical trainings and knowledge artifacts in regard to products, solutions as well as field service processes and standard operational procedures. Initiates, manages or supports customer, fleet and product performance improvement projects and initiatives.
Key Responsibilities
  • Provides technical Support for an assigned technician group, customers or small set of products / services
  • Identifies and troubleshoots complex technical problems (e.g. related to mechanical, mechatronic, electronic, SW configuration and integrational issues) – also in co-operation with other DN Support functions (e.g. M&S, SW PS).
  • Works on assigned cases and task queues by following the proper case management protocols, prioritizing urgent requests, updating and escalating cases in alignment with supervisor.
  • Analyzes technical issues and configuration topics, calling in and evaluating defective materials, trace and log files and determining reproduction steps and performing root cause analyses.
  • Provides technical trainings, on-site-support and manages product-related technical escalations.
  • Supports the integration of product- and solution specific information (e.g. service bulletins, FCO, Train-the-Trainer input) into standard services practices.
  • Supports localization of services-relevant content.
  • Regularly supports improvement projects.
Required Qualifications
  • BA/BS degree and 2-4 years’ relevant experience OR equivalent combination of education and experience.
  • Possesses skilled knowledge level of technical troubleshooting approaches, tools and techniques and the ability to anticipate, recognize and resolve technical (hardware, software, application or operational) problems.
  • Handles calls and inquiries related to product features, applications and compatibility standards.
  • Analyzes code, logs and current systems as part of routine and/or advanced troubleshooting.  Works with vendor-specific / application-specific diagnostic guides, tools and utilities.
  • Discovers, analyzes and resolves identified issues and problems.
  • Records and reports technical problems, detailing solution steps, processes and outcomes.

Apply Now

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